How to Claim Your EOSB in Saudi Arabia — Step-by-Step Guide
Your Employer Must Pay ESB as Part of Final Settlement
Under Saudi Arabia Labour Law, Article 84, your employer is obligated to pay your End of Service Benefit (ESB) when your employment ends, regardless of whether you resigned or were terminated.
The payment deadline is 7 days from the end of the employment relationship — shorter than the UAE's 14-day deadline. If your employer misses this deadline, they are in breach of Saudi labour law.
Your ESB is calculated on your total salary including fixed allowances (basic + housing + transport + other fixed monthly allowances). This is different from the UAE, where only basic salary is used.
What Your Final Settlement Should Include
Your final payslip and settlement should include:
- End of Service Benefit (ESB) — calculated per Article 84, with any resignation tier reduction applied
- Outstanding salary — unpaid days worked
- Unused annual leave payout — accrued leave paid at full salary (basic + allowances)
- Notice period compensation — if terminated without full notice
- Repatriation ticket — employer must cover your return home
KSA-specific: Leave entitlement in Saudi Arabia is 21 days/year for the first 5 years, then 30 days/year after that. Unused leave is paid at full salary (including allowances), not basic salary.
Use our KSA EOSB Calculator to verify the amount your employer should pay.
Step 1: Send a Written Demand to Your Employer
If your employer has not paid within 7 days, send a formal written demand. This is essential for building your case.
What to include:
- Your full name and Iqama number
- Employment start and end dates
- Your total monthly salary (basic + allowances)
- The calculated ESB amount with breakdown
- Reference to Article 84 of the Saudi Labour Law
- A deadline for payment (5 working days is standard)
Use our Letter Generator to create a professionally formatted demand letter with all required details and law references.
Delivery: Send via email and registered post (or hand-deliver with a signed acknowledgment). Keep copies of everything.
Step 2: File a Complaint via HRSD / Qiwa
If your employer ignores your demand or refuses to pay, file a complaint with the Ministry of Human Resources and Social Development (HRSD).
How to file:
- Visit qiwa.sa (the official HRSD labour services platform)
- Log in with your Absher credentials
- Navigate to "Labour Services" → "Submit a Complaint"
- Select complaint type: "End of Service Benefits / Final Settlement"
- Enter employer details, complaint details, and amount claimed
- Upload supporting documents
- Submit — you will receive a case reference number
Alternative: You can also file through the Musaned platform (musaned.com.sa), particularly if you are a domestic worker.
Cost: Filing is free for all employees.
HRSD will contact your employer and attempt mediation. This typically takes 2–3 weeks.
Step 3: Labour Court (If Mediation Fails)
If HRSD mediation does not resolve your case, you can escalate to the Labour Court. Since 2018, labour disputes in Saudi Arabia are handled by specialised labour courts under the Board of Grievances system.
- Filing fee: Free for employees claiming unpaid entitlements
- Timeline: First hearing typically within 2–3 weeks of referral; judgment in 1–3 months
- Language: Proceedings in Arabic — legal representation strongly recommended for non-Arabic speakers
- Execution: Court judgments are enforceable — the court can order bank account freezes and travel bans against company sponsors
Key advantage in KSA: Labour courts in Saudi Arabia are known for being employee-friendly. If your documentation is solid, the process is usually straightforward.
Understanding Resignation Tier Reductions
If you resigned (rather than being terminated), your ESB may be reduced based on how long you worked:
| Years of Service | Entitlement |
|---|---|
| Less than 2 years | No ESB entitlement |
| 2–5 years | 1/3 of full ESB |
| 5–10 years | 2/3 of full ESB |
| 10+ years | Full ESB (no reduction) |
Exceptions — full ESB regardless of tier:
- Termination (any reason except Article 80 misconduct) = always full ESB
- Contract expiry = full ESB
- Female employee resigning within 6 months of marriage = full ESB
- Female employee resigning within 3 months of childbirth = full ESB
Use our Stay or Go Planner to see how waiting affects your tier and total entitlement.
Evidence Checklist — What to Preserve
Collect and safeguard these documents before leaving your employer:
- Employment contract (Arabic version is the legally binding version)
- Salary certificates (request from HR before leaving)
- Bank statements showing salary deposits (last 12 months)
- Iqama copy (take a photo/scan before return)
- Resignation letter or termination notice
- Your written ESB demand letter and any employer response
- GOSI statement (General Organisation for Social Insurance — shows registered salary and service period)
- Absher record (shows visa status, employer transfers)
GOSI tip: Download your GOSI statement from gosi.gov.sa — this is the government's record of your employment and is powerful evidence if your employer disputes your service period or salary.
Absher and Final Exit Visa
When your employment ends in KSA, your employer must process a Final Exit Visa through Absher. Key facts:
- You have 60 days from the date the Final Exit Visa is issued to leave the country
- Check your visa status on absher.sa
- Your employer cannot withhold or delay your Final Exit Visa as leverage over an ESB dispute
- If your employer refuses to issue a Final Exit, file a complaint via Absher or contact the nearest HRSD office
Use our Visa Grace Period Tracker to calculate your exact exit deadline.
Expected Timelines
| Stage | Expected Duration |
|---|---|
| Employer payment deadline | 7 days from end of employment |
| Written demand → employer response | 5–10 working days |
| HRSD complaint → mediation attempt | 2–3 weeks |
| Labour court first hearing | 2–3 weeks after referral |
| Labour court judgment | 1–3 months total |
Frequently Asked Questions
How long does my employer have to pay ESB in Saudi Arabia?
Your employer must pay your End of Service Benefit within 7 days of your last working day. This is a statutory obligation under Saudi Labour Law.
Do I get ESB if I resign in Saudi Arabia?
Yes, but the amount depends on your years of service. Less than 2 years = no entitlement. 2–5 years = 1/3 of full amount. 5–10 years = 2/3. Over 10 years = full amount. Termination always receives full ESB.
Is the HRSD complaint process free?
Yes. Filing a labour complaint with HRSD via the Qiwa platform is completely free for employees. Labour court proceedings for unpaid entitlements are also free.
Can I claim ESB after leaving Saudi Arabia?
Yes. You can file a complaint via the Qiwa platform remotely. There is a limitation period of 12 months from the date your employment ended.
What salary is used to calculate KSA ESB?
KSA ESB is calculated on your total salary including fixed allowances — basic salary plus housing, transport, and other fixed monthly allowances. This is different from the UAE which uses basic salary only.